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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Information We Collect:

  • Personal details (Name, Contact Number, Email, Address) provided via appointment booking forms or consultations.

  • Health-related information shared during treatments for personalized therapy.

  • Website analytics data (non-personal) to improve user experience.

How We Use Your Information:

  • To schedule and manage appointments.

  • To provide customized treatment plans.

  • To respond to inquiries and provide support.

  • To improve our services based on feedback and interactions.

Data Protection:

  • We do not sell, rent, or share your personal information with third parties.

  • Your data is securely stored and protected against unauthorized access.

Cookies & Tracking:

  • Our website may use cookies to enhance user experience. You can disable cookies in your browser settings.

Refund & Cancellation Policy

Appointment Cancellation:

  • Clients cannot request a refund for the advance booking payment if they are unable to attend the session.

  • If the client needs to cancel, they must inform us at least 24 hours in advance, and we may consider rescheduling.

  • If we need to cancel or reschedule the session for any reason, we will work with the client to reschedule at a convenient time.

Refunds:

  • Advance booking payments are strictly non-refundable.

  • Consultation & Therapy Fees are also non-refundable once the session has started.

  • In case of cancellation before the appointment, rescheduling may be offered at the clinic’s discretion.

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